Highlights:Spearheaded digital transformation projects for global retail clients, launching POS solutions across 250+ stores and orchestrating omnichannel experiences that improved delivery efficiency by 20%. Successfully managed budgets exceeding £5M and built strategic relationships with 50+ stakeholders and partners, contributing to a 15% increase in profit margins.

Skills:project management, program management, product management, supply chain management, Digital Retail Consultancy, B2B Digital services management

Goal:To leverage my expertise in program management, digital transformation, and B2B strategies to drive innovative solutions in the IT and digital retail segments. My goal is to lead high-impact projects that enhance customer experiences, streamline operations, and deliver measurable business value globally.

Certification:PMP Scrum Agile

Honor:Absolute Hero Award (ALRC, 2024): Delivered a £900K+ project within 6 months, managing end-to-end delivery and governance. Absolute Striker Award (ALRC, 2023): Recognized three times in six months for leading the successful delivery of 4+ omnichannel and POS projects. Spark Award (IBM, 2022): Selected by PeM and Client Delivery Executive for efficient project delivery under tight deadlines. Best Graduate Hire Award (IBM, 2021): Awarded for reducing costs and boosting profits, recognized by BU Head and Partner. GEM Award (Ramco, 2018): Delivered an international project worth $0.35Mn, appreciated by the VP, and selected among the top 5 of 1200+ employees.

Senior Delivery Manager 03/2023 - current
Absolute Labs Retail Consulting, Bangalore, Karnataka India
Industry: IT Retail
At ALRC, I led digital transformation projects, including launching POS systems for 6+ fashion retail clients across 250+ stores in the US, UK, and Europe, enhancing customer engagement and streamlining processes. I managed £3M+ budgets and 50+ resources, delivering omnichannel solutions with a 20% improvement in efficiency. I fostered relationships with 50+ stakeholders, increasing profit margins by 15%. Additionally, I standardized project management processes, initiated a product development BU, and implemented cost-saving measures, driving significant business value for clients
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Program Manager 08/2020 - 08/2023
IBM, Bangalore, Karnataka India
Industry: IT
At IBM, I led business strategy and product management initiatives, boosting BU profit by 11% and securing $300K for automation projects. I closed 10+ deals worth $5M+, managed end-to-end delivery, and transformed legacy roles into capability-based leadership. As a Product Owner, I designed roadmaps, PRDs, and sprint plans while integrating AI tools for performance tracking. My efforts saved 30% man-hours, reduced costs, and delivered $12M+ in projected client benefits through value realization and solution implementation.
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Program Manager 04/2019 - 05/2019
Amazon India, Bangalore, Karnataka India
Industry: E-Commerce
At Amazon, I optimized demand forecasting by reducing timelines from monthly to weekly, enabling automated planning. I conceptualized 5+ inventory forecasting models, analyzing 3M+ sales data points and refining planning for 150+ product-channel combinations. By deriving capacity demand rates across 50+ inventory centers, I recommended a 4% expansion in storage space. My efforts streamlined inventory management, improved forecasting accuracy, and enhanced operational efficiency at scale
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Software Engineer 06/2017 - 06/2018
Ericsson, Chennai, Tamil Nadu India
Industry: IT
t Ericsson, I served as an Agile Coordinator, leading a team of 7 to deliver 6+ feature design projects with 100% on-time delivery. I was recognized as the Top Ideator (1/50+) for revamping DMS and invoicing systems, benefiting 1M+ customers and boosting efficiency by 75%. I also enhanced billing systems, increasing transaction speed from 40K to 70K per second, reducing bill processing time by 5 hours. My contributions significantly improved operational efficiency and customer satisfaction.
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Analyst Programmer 06/2015 - 05/2017
Ramco Systems, Chennai, Tamil Nadu India
Industry: IT
• Programmed software for $3Mn+ budget project, optimized logistics network across 250+ locations • Lead Developer, spearheaded team of 6, translated client's 30+ req. into software deliverables • Saved 20% operating cost, improved process efficiency by 65%, reduced planning cycle time by 98% • Raised $170K+ additional revenue, expanded project scope, addressed ad-hoc client requirements
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National Institute of Technology 06/2011 - 05/2015
Jamshedpur, Jharkhand, India
Degree: Bachelor's Degree
Major:Electrical & Electronics Engineering
• Top 1% in the batch of 800+ students for 8 semesters, secured department rank of 4/93 (CGPA 9.29/10.00)

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