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Anthony Swaka

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Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: it support specialist,

  • Occupation: IT and Math

  • Degree: Professional Degree

  • Career Level: Experienced

  • Languages:

Career Information:

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Highlights:

Skills:IT SUPPORT


Experiences:

IT SUPPORT SPECIALIST 2/2017 - current
SELF, , Kenya
Industry: IT
Duties and Responsibilities - Offering Consultancy services in the field of ICT - Repairs and maintenance of computers ,Laptops and other ICT gadgets - Networking of computers both Wireless and cable - Offering support services to corporates as well as individual clients over the phone as well as site visits. - Sales and marketing of ICT software as well as hardware covering a wide range of machines like computers ,laptops ,Printers ,Networking components among others
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System Administrator 4/2008 - 08/2016
Alyztech Solutions, , Kenya
Industry: IT
- Maintenance of all the company servers and workstations. - Allocation and supervision of duties to other technicians. - Maintenance of the company network both wide and Local Area Networks. - Handling all customer complaints by providing both short and long term solutions.
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System Administrator 4/2007 - 3/2008
Multitech Ltd, , Kenya
Industry: IT
- Maintenance of the internet Servers by ensuring a zero downtime. - Allocation of accounts on the servers for Internet users by providing usernames and Passwords. - Securing the companies WAN and LAN to All the virus threats and unwanted traffic. - Repairs and maintenance of computer systems and printers. - Networking of computer systems. - Installations of all computer programs and Soft wares. - Being in charge of 10 technicians both in office and in the field.
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Education:

Eldoret Polytechnic 1/2000 - 11/2002
, , Kenya
Degree: Professional Degree
Major:Electronics Engineering
Minor:Diploma in Electronics Engineering
Diploma in Electronics Engineering Certificate


Google 08/2022 - 12/2022
, , Kenya
Degree: Professional Degree
Major:IT SUPPORT
Google IT Support Professional Certificate - This is an Eight Month Intensive IT Support Program developed by GOOGLE and covers Troubleshooting, Customer Service, Networking, Operating Systems, System Administration, Systems Security among others and it also includes Hands – On – Labs.
New York University 11/2022 - 3/2023
, , Kenya
Degree: Professional Degree
Major:Cyber Security
- INTRODUCTION TO CYBER SECURITY - A 16 week online program offered by New York University, courses covered are. - Introduction to Cyber Attacks - Cyber Attack counter measures - Real- Time Cyber Threat Detections and Mitigations - Enterprise and Infrastructure Security
Google 01/2023 - 03/2023
, , Kenya
Degree: Professional Degree
Major:Google Cloud Digital Leader Training
- A 10 week online program offered by GOOGLE and covers Digital Transformation with Google Cloud , Innovating with Data and Google Cloud , Infrastructure and Application Modernization with Google Cloud , Understanding Google Cloud Security and Operations

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