Highlights:

Skills:Translator, Customer Service, Writer

Call Center Agent 09/2022 - 03/2023
Tax Transfers, Barranquilla, Atlántico Colombia
TaxTransfers.com offers some of the best leads in the market place for tax settlement companies and law firms. With testing and tweaking, TaxTransfers.com has developed nearly every type of tax settlement lead solution in the market place with a quality that will be sure to help you lower your cost per closed deal and keep your sales floor well-fed with high-quality leads that grow your organization.
My work in this company is simple and didactic: Qualify people who owe money in taxes to the Internal Revenue Service (IRS), in credit cards and personal loans via outbound calls; then transfer your calls to debt specialists and get credit. Credits are, in fact, an essential part of the company. Personally, working in this company has been a delusion, with only obtaining a minimum of six credits a week transferring calls, which is totally didactic following a basic and simple script. Although the calls are outbound, it is not really a sales call center, but a bilingual customer service call center. Working in the company has in fact strengthened my English, and much better than in an academy, since pronunciation and vocabulary have de facto enriched me.--

Universidad Reformada 02/2020 - current
Barranquilla, Atlántico, Colombia
Degree: Bachelor's Degree
Major:Theology
I am a theologian in formation. Currently in the seventh semester of the theology program at the Reformed University of Colombia (www.unireformada.edu.co). What I love to study in Theology is specifically unique: Faith and Opportunity initiatives made up by me! In fact, the university has an agreement with a prestigious seminary in the Pittsburgh area, Pennsylvania. Unfortunately, theology does not give any career opportunity or an internship either, so I have taken up applying for a theological career abroad.

Login to view resume: Angello Forero - Customer service