Highlights:

Skills:qa engineer, QA Analyst

Goal:Work with IT as a QA being able to assist end users/customers helping them to analyze and understand their requirements and create a solution that will enable and improve their needs.

IT Business Analyst 11/2013 - current
AXA Partners – Credit and Lifestyle Protection, Leon, Guanajuato Mexico
Industry: Reinsurance
Assist to business areas in the definition and documentation of: o Application Change Requests o Amendment Change Requests
Manage log of internal system troubleshooting, Application and Amendment request of Latam branch • Ensure operation processes meets customer expectations aligned with business strategies and local regulations to gather and documenting quality business requirements through workshops, interviewing, process flows and use cases working with cross-functional areas • Maintained local system requirements repository and back log list. Helped in the design of layouts and migration of this local system information to Company’s Insurance system • Participated on the migration of claims documents metadata to Internal Claims repository system • Assisted in the definition and execution of acceptance rules (test cases) for system requirements. Nowadays, provide assistance to local Business Acceptance Tester to ensure test scripts meet business requirements for Latam countries • 1st level of IT Service Desk for troubleshooting, desktop support, requests and internal Insurance system--
Tester 05/2012 - 11/2013
Irox IT, Leon, Guanajuato Mexico
Industry: Information Technology
Analysis, test case generation and execution of test plans.
o Worked in the analysis of business requirements and use cases to create test scripts o Executed Business Acceptance Testing in the Insurance System of the company (Oracle application) based on generated test scripts • Weekly calls with Project Managers and Development for reviews, follow up and strategies. Issues were raised and managed with Jira tool • Analysis and testing implementation of new projects in business on Genworth o Worked in the analysis of business requirements and generation of test cases and scripts for the migration project of the internal Insurance System to another platform o Worked in the Business Acceptance Testing phase of the configuration of new products for Colombian, Mexican and Peruvian clients on the platform of the Company’s Insurance System o Worked in testing and liberation phase of configuration of ING products and Anti-money Laundry on the Company’s Insurance System • Training to end users after Business Acceptance Testing phase was successfully deployed into production--
.NET Developer 09/2010 - 04/2012
SISTECQ, Leon, Guanajuato Mexico
Industry: Information Technology
Analysis, design and development of software.
Worked on 2 projects for the company: 1. System for manufacturing labels A system where the Manufacturing Company uploads a batch of products into the software and printed them on a special printer for labels 2. Administration System for a tannery An Administration System where the tannery maintains their Accounting and Operations of the Company. This project generated on SISTECQ the opportunity to develop its own Administration System with the integration of Electronic Invoicing--

Universidad De la Salle Bajio 08/2006 - 07/2010
Leon, Guanajuato, Mexico
Degree: Bachelor's Degree
Major:Computer Systems Engineering
A Computer Systems Engineering, focused on developing software, requirements analysis and design. Experience in user certification testing and in development of custom software. Ability to plan, implement, operate and control technology to optimize the handling, storage, distribution and transmission of information. Taste for learning and self-taught ability.

Resume