Noida Uttar Pradesh, India
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Information Security Specialist, Network Security Analyst
Occupation: IT and Math
Degree: Bachelor's Degree
Career Level: Experienced
Languages: English,Hindi,Punjabi
Highlights:• Skilled Information Security Professional with nearly 12 years of experience in handling IT Security projects for Global clients in areas of Setup/migrations, managed infrastructure services covering Infrastructure security, SOC/MSS, monitoring, management, infrastructure capacity planning and associated tools and ITIL Processes. • People Management and Leadership skills involving managing, developing and motivating teams to achieve objectives and good interpersonal skills. • Strong background in Consulting Services, Solution Architecture, Solution Designing, Remote Infrastructure Management Services/Managed Security Services, Implementation, Technical Support and Service Delivery. • Rich experience in providing Sales and Pre-Sales support in a global environment. • Experience in implementation and compliance audits of information security standards and respective controls. • Experience in managing diverse and multiple teams with complete ownership and responsibility of the team. • Proven leadership skills involving managing, developing and motivating teams to achieve objectives and good interpersonal skills. • Worked for multiple domestic and global customers on various offshore and onsite projects. • Ability to communicate effectively, both in oral and written medium.
Skills:Firewall, Cisco, Checkpoint, Juniper, IDS, IPS, VPN, Cryptography, Auditor, Network Security, Security Consultant, CISSP
Membership:ISC2
Certification:• ISC2 CISSP (Certified Information Systems Security Professional). • Cisco CCDA 640-864: Designing for Cisco Internetwork Solutions • Cisco CCNA Security 640-553 Implementing Cisco IOS Network Security • Checkpoint CCSA NGX R65 (Checkpoint Certified Security Administrator) • Cisco CCNA 640-802 (New Cisco Certified Network Associate Certification) • OPTENET Certified System Engineer (OSCE) for Telco. • ITIL V3 Foundation Certified • CIISA- ISO 27001 (Certified Internal Information Security Auditor) By STQC, Department of Information Technology (Government Of India) • TCSE-Trend micro Certified Security Expert • Attended LTE-Transport Security Solution Training in Nokia, Berlin.
Sr. Professional-Information Security Architect 05/2013 - current
CSC India Pvt. Ltd, , India
Solution Architecture and technical management for new & existing opportunities and provide consulting or advisory Services.
• Solution Architecture and technical management for new & existing opportunities and provide consulting or advisory Services.
• Architecture Reviews- Review design proposals; LTMs and PTMs (HLD and LLD) of new projects.
• Drive Security Risk Assessment during new projects implementations to ensure compliance with CSC Security policies, standards and GNS guidelines.
• Control assurance and Risk Management.
• Compliance Security Assessments; PCI-DSS, Data Privacy Controls etc.
• IT Internal Audit engagements.
• ISO 27001 implementation/assessment.
• Review network architecture changes for any enhancement/modification in existing network; as per GNS guidelines/CSC Security policies and standards.
• Security risk assessment during Merger & Acquisitions.
• Interact with various stakeholders and participate in calls as and when required to ensure that identified risks/vulnerabilities are mitigated or there is an acceptable risk level.
• Work closely with Account Security Managers (and various stakeholders as and when required) for Security Certification and Accreditation process and assist in issuing ATO and IATO.
• To assist in various Global Network Security Team activities and act as a SPOC for GNS.
• Ensure that all compliance & standards are followed across the Cybersecurity Business Unit.--
Technical Lead- Global security Practice 01/2010 - 05/2013
Nokia Siemens Networks, , India
Leading L3 Global Security Technical Support Group for NSN Global security Practice
Technical Support Operations
• Driving L3 Security Technical support operations (Technical Query, Trouble Resolution, Emergency Support, Hardware Replacement/RMA services for Cisco Firewalls, Checkpoint and Juniper etc.) for Nokia Siemens Networks customers across the globe.
• Driving technical and management escalations at Level 3 of Security Technical Support Team.
• Network Security architecture review and provide recommendations and path for improvements.
• Global Security Practice/Business Line End to End Customer SLA tracking at L1, L2 and L3 level.
• Working closely with customers in operations review and ensuring customer satisfaction.
• Competency Development for L3 Technical Support Team.
• Vendor management for handling escalations.
• Vendors operations review on regular basis to track open issues and ensure smooth operations.(Total 15 vendors including Checkpoint, Juniper, Cisco, Infoblox etc).
• Drive Technical Handover and Transition of new projects to L3 security technical support team.
• Ensuring and enabling backup support agreements with technology vendors.
Pre-Sales Operations (Support Services)
• Provide Pre-Sales support and assisting NSN regional sales teams across the globe in selling and renewing network security support services.
• Responding to RFI’s and RFQ’s and working with regional Care Managers for services selling/renewal.
• Creating support renewal offers for customers for NSN portfolio of vendor’s like Checkpoint, Cisco, Juniper, Infoblox etc and for other solutions in portfolio.
• Install base tracking, fine-tuning and renewals follow-ups for existing customers.
• Vendor coordination for pre-sales and work with various vendors to get best partner discounts for NSN and its customers in collaborative enterprise support model.
Product Life Cycle Management Operations and Up Selling
• Product Lifecycle Management for products in NSN security support portfolio.
• Analyze the network system for hardware and software configuration, and recommended possible upgrades.
• Providing migration path and migration assistance to customers.
• Vulnerability alerts review and validation with existing install base and communicate the same to customers.--
Security Delivery Specialist-MSS Operations 11/2007 - 01/2010
IBM India Pvt. Ltd, , India
Security Delivery Specialist-MSS Operations
• Driving Network and Security Operations in Cisco Data Center (Cisco 6500, Cisco ASA 5520,Cisco FWSMs, Cisco IPS Blades etc) Managed Security Services for BHARTI Project.
• Planning, designing and implementing Network and Security Operations on BHARTI Project.
• Security Devices management/monitoring and handling team escalations.
• Installation, configuration and troubleshooting and change management for data center devices in scope.
• Testing, Installation and configuration of data center devices in scope or any new technology.
• Vulnerability Assessment, Risk Management and send technical recommendations.
• Ensure the compliance of procedures like Incident Management, Change Management, Problem Management, Release Management etc.
• Ensuring SLA Compliance and Customer Satisfaction--
Sr. Engineer-Network Security 09/2004 - 11/2007
HCL, , India
• Remote Device Management-Remote Firewall Management and Remote IDS Management
• Respond and resolve the issues escalated by Level-1 Engineers.
• Sending the technical recommendations and change management to the owned list of clients.
• Round the clock remote monitoring, proactive event analysis and Incident Response.
• Log monitoring- Manual and using correlation tools and Troubleshooting.
• Conducting process awareness and improvement session for Level-1 Engineers.
• Ensuring existing service available for 24*7 bases.
(1) Responsibilities as Sr. Engineer in Managed Security Services Business Unit.
• Remote Device Management-Remote Firewall Management and Remote IDS Management
• Respond and resolve the issues escalated by Level-1 Engineers.
• Sending the technical recommendations and change management to the owned list of clients.
• Round the clock remote monitoring, proactive event analysis and Incident Response.
• Log monitoring- Manual and using correlation tools and Troubleshooting.
• Conducting process awareness and improvement session for Level-1 Engineers.
• Ensuring existing service available for 24*7 bases.
• Ensuring monitoring and alerting happens as per Service Level Agreement duration.
• Preparation of Monthly Analysis Report for the owned list of clients.
• Monthly review meeting every month with the owned list of clients.
• Assisted in carrying out risk analysis for Security Operations Center.
• Ensuring Quality Standards Compliance.
• Conducting ISO 9001:2000 Audits for our Security Operation Center.
• Conducting ISO 27001 and ISO 20000 Internal Audits for our Security Operation Center.
(2) Previous Position Responsibilities in HCL as Level-1Engineer in Operations Team.
• Understand Customer Requirements by Customer Meeting or Discussion.
• Solution Proposal and Implementation Of Security Projects.
• Installation, configuration, management and support of security products like firewall, intrusion detection or prevention system, content filtering, antivirus, VPN implementations etc.
• ISO 9001 documentation and compliance for north region operations team--
Punjab Technical University 05/2000 - 04/2004
, , India
Degree: Bachelor's Degree
Major:Information Technology
Bachelor's Degree (B. Tech) in Information Technology- Punjab Technical University (May 2000 - Apr 2004)
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