Highlights:Leadership

Skills:

Goal:To grow within the company.

Senior Securities Clerk 03/2023 - current
Cayman National, George Town , Grand Cayman Cayman Islands
Industry: Financial Services
To be the Operations Support/Administrative Clerk.
-Prepared and organized files for storage, archiving, and retrieval. -Created new folders or updated existing ones when necessary. -Scanned hard copy documents into electronic format for easy access. -Verified accuracy of filing information such as names and numbers. -Updated electronic databases with current filing information. -Utilized software programs such as Excel, Word, Access for data entry, analysis and reporting purposes. -Provided administrative support to the Operations Manager by preparing reports and documents. -Post Securities, check figures and documents for correct entry, mathematical accuracy and proper codes. -Conducted due diligence on current investors including gathering data, analyzing financial statements and KYC information into data spreadsheets. -Produce thorough, accurate and timely reports of project activities. -Organize files, develop spreadsheets, fax reports and scan documents to improve organizational workflow. -Pulled files for staff, management and third-party requests. -Maintained front desk to provide positive first impression. -Collect and code various documents to prepare for filing, storage and processing. -Open, sort and route incoming mail. -Matched daily clients reconciled statements and prepare monthly batch for filing. -Monitored inventory levels of supplies used for filing purposes.--
Administrator 02/2021 - 09/2021
Superior Auto, George Town , Grand Cayman Cayman Islands
To provide Day to day Operational Support.
-Answered incoming calls and responded to customer inquiries. -Maintained filing system for important documents such as contracts and invoices. -Provided general administrative support to staff members. -Performed data entry tasks into computer databases from paper documents. -Processed payroll information according to established guidelines. -Responded promptly to customer complaints in a professional manner. -Followed up with customer accounts to resolve unpaid or past due accounts. -Utilized in-house systems and software to drive customer interaction and communication through service process. -Calculated materials, supplies and labor costs to develop estimates and prepare work orders. -Wrote emails and payment plan contracts for management and proofread documentation to provide error-free correspondence. -Oversaw invoicing and billing functions, achieving consistent and accurate payments. -Oversaw company database and verified accurate updates and proper file management. -Worked closely with manager to grow customer base through social media postings.--
Temporary Administrative Assistant 11/2021 - 08/2022
Health Services Authority, George Town , Grand Cayman Cayman Islands
Industry: Healthcare
To provide Administrative Support during COVID & Vaccination Clinics.
-Greeted visitors or callers to handle questions or direct them to appropriate staff. -Managed physical and digital documents, monitored spreadsheets and updated reports to coordinate project materials. -Provided secretarial and office management support while building cooperative working relationships. -Managed office duties, answered emails and made phone calls. -Answered phone calls from direct callers, scheduled appointments and provided general office information. -Answered and routed telephone calls and took messages. -Delivered exceptional customer service through direct communication with patients and team members. -Asked probing questions to patients in quarantine and accurately input information into Microsoft Forms. -Engaged actively with callers, confirming or clarifying information and diffusing anger. -Answered, screened and processed high volume of calls daily with call management system and web-based communications. -Updated customer accounts, addresses and contact information into the Cerner database. -Handled patients effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.--

Ashworth College 04/2024 - 06/2027
Nocross, Georgia, United States
Degree: Bachelor's Degree
Major:Business Administration in Management
Bachelor's of Science Business Administration in Management.

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