Highlights:Successfully led the Old Mutual Actuarial Finance Transformation Programme, overseeing the integration of finance systems across eight African countries and ensuring seamless migration from Alex Forbes to Glacier/Sanlam platforms.

Skills:Business & Financial Analysis, Process Improvement & Re-engineering, Stakeholder Management & Communication, Data-Driven Decision Making, Change Management, Statistical and quantitative analysis, Budgeting & Forecasting, System Implementation & Integration, Risk & Compliance Management

Goal:To advance into the role of Chief Information Officer (CIO) from being a Business Analyst, leveraging extensive experience in business analysis, project management, and IT infrastructure to drive strategic transformation and operational excellence.

Membership:N/A

Certification:ICP Agile Product Owner Professional Qualification (Agile DVT, 2015) ICP Agile Fundamentals Professional Qualification (Agile DVT, 2015) Project Management Diploma (Shaw Academy) Business Analyst & Systems Analyst Postgraduate Degree (UCT, Honors, 2013) IT Infrastructure and Application Management Postgraduate Diploma (UWC, Cum Laude, 2012) BA in Sociology and Psychology (UWC, 2008)

Honor:Achieved Cum Laude in IT Infrastructure and Application Management Postgraduate Diploma at the University of the Western Cape (UWC).

Senior Business Analyst 04/2024 - 12/2024
Old Mutual, Cape Town, Western Cape South Africa
Industry: Financial Services
Lead Business Analyst driving OMAR Finance Transformation Programme and Actuarial Data & Systems Integration across 8 African countries.
- Partner with senior management on product vision for internal systems - Lead OMAR Finance Transformation Programme - Drive Actuarial Data & Systems Integration - Create BPMN process diagrams using ARIS and Spark - Manage migration from Alex Forbes to Glacier/Sanlam platforms - Lead testing and quality assurance activities - Define and track KPIs--
Senior Business Analyst 08/2022 - 08/2023
ABSA, Cape Town, Western Cape South Africa
Industry: Banking
Business Analyst focused on share trading solutions and process improvement initiatives.
- Analyze finance business environment and processes - Document finance requirements including data modeling - Design and implement finance solutions - Lead user acceptance testing - Facilitate process improvement initiatives - Provide training and support to end users - Implement BA standards and change management--
Business Analyst Consultant 10/2021 - 07/2022
Metropolitan International, Cape Town, Western Cape South Africa
Industry: Insurance/Financial Services
Systems consultant specializing in functional specifications and business requirements.
- Act as consultant for system applications - Develop functional specifications - Define business requirements - Manage project documentation - Coordinate between client and development teams - Provide solution proposals - Review technical design - Validate project documentation--
Business Analyst 03/2020 - 06/2020
STS Holdings, Cape Town, Western Cape South Africa
Industry: Technology
Led business process analysis and team supervision initiatives.
- Lead business process analysis - Conduct requirements elicitation - Manage project lifecycle - Provide team guidance and supervision - Handle administrative management - Implement change management--
Senior Business Analyst 11/2020 - 08/2021
Old Mutual, Cape Town, Western Cape South Africa
Industry: Insurance/Financial Services
Led business analysis initiatives focusing on solution design and team leadership.
- Determine business requirements - Design solutions within constraints - Manage long-term planning and risk - Lead testing and implementation - Provide team mentorship and coaching - Manage performance evaluations - Implement BA standards - Oversee quality assurance--
Business Analyst 06/2019 - 02/2020
PPECB, Cape Town, Western Cape South Africa
Industry: Agriculture/Export
Managed testing efforts and client relationships while overseeing project execution.
- Lead testing efforts and development - Manage client relationships - Facilitate team communications - Develop technical recommendations - Oversee project execution - Manage internal operations--
Senior Business Analyst 03/2018 - 10/2018
Woolworths, Cape Town, Western Cape South Africa
Industry: Retail
Led Procure to Pay initiatives and system implementation.
- Develop business requirement specifications - Create process maps - Conduct system testing - Compile training materials - Support implementation - Analyze user issues--
Senior Business Analyst 11/2018 - 05/2019
Corporate Delivery Consultants, Cape Town, Western Cape South Africa
Industry: Consulting
Finance business analyst focused on system requirements and quality assurance.
- Analyze finance business environment - Document system requirements - Implement testing protocols - Design business processes - Manage change initiatives - Oversee quality assurance--
Senior Business Analyst 05/2017 - 02/2018
E-tv, Cape Town, Western Cape South Africa
Industry: Media/Broadcasting
Managed IT services portfolio and system operations.
- Manage IT services portfolio - Implement IT governance - Lead system operations - Manage project lifecycle - Conduct requirements analysis - Oversee change management--
Senior Business Analyst 07/2016 - 03/2017
Treasury Department, Cape Town, Western Cape South Africa
Industry: Government
Managed ICT planning and business continuity initiatives.
- Manage ICT planning and risk - Develop business continuity plans - Lead system support - Handle stakeholder management - Conduct requirements analysis - Provide user training--
Senior Business Analyst 11/2015 - 07/2016
Morvest/Metropolitan International, Cape Town, Western Cape South Africa
Industry: Financial Services
Led business analysis planning and solution scope definition.
- Analyze business needs - Assess capability gaps - Define solution scope - Manage requirements - Plan business analysis - Conduct stakeholder analysis--
Agile Business Analyst 07/2015 - 11/2015
Shoprite Africa, Cape Town, Western Cape South Africa
Industry: Retail
Implemented Agile methodologies for business analysis and solution design.
- Analyze business environment - Document user requirements - Design solution implementation - Coordinate user testing - Provide end-user support - Manage project risks--
Agile Business Analyst 01/2014 - 06/2014
Zoona, Cape Town, Western Cape South Africa
Industry: Financial Technology
Implemented Agile methodologies for operational analysis and product development.
- Analyze operational procedures - Define functional requirements - Map business processes - Support implementation - Lead testing efforts - Manage product development--
Business Process Analyst 06/2014 - 10/2014
Direct Axis, Cape Town, Western Cape South Africa
Industry: Financial Services
Led business process modeling and implementation initiatives.
- Model business processes - Document requirements - Conduct process audits - Provide solution recommendations - Support implementation - Develop training materials--
ERP Business Analyst 11/2014 - 07/2015
City of Cape Town, Cape Town, Western Cape South Africa
Industry: Government/Consulting
Led ERP implementation and functional requirements development.
- Create functional requirements - Lead workshop facilitation - Develop test scripts - Perform integration testing - Maintain documentation - Support change management--
Business Analyst 01/2013 - 12/2013
Pick n Pay, Cape Town, Western Cape South Africa
Industry: Retail
Managed POS systems and supply chain initiatives.
- Manage POS systems - Create business cases - Lead supply chain management - Conduct software testing - Handle infrastructure management - Model business processes--

University of the Western Cape 02/2005 - 12/2008
Cape Town, Western Cape, South Africa
Degree: Bachelor's Degree
Major:Sociology, Psychology
Minor:Business Analysis, Systems Analysis
Completed a BA degree with a double major in Sociology and Psychology, providing a strong foundation in human behavior, organizational dynamics, and social systems.

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