Highlights:

Skills:Agile, Waterfall, Process Mapping, BRD, FRD, Scrum, Gap Analysis, Stakeholder Management, Communication Skills, Interpersonal Skills, Facilitation, Data Mapping, SQL, Process Flows, User Story, Use Case, UML, Jira, Confluence, Sharepoint

Business Analyst 04/2024 - 10/2024
FCT, Oakville, Ontario Canada
Industry: Finance and Insurance
Worked on a Three Portal System that Lawyers/ Third Party FIs could use to get Mortgage Statements from the Banks and for getting discharges/ Transfers processed.
• Utilized Agile methodologies to effectively collaborate with Product Owners (POs), development teams, and testing teams, ensuring timely delivery of high-quality business solutions. • Provided testing support by clarifying requirements to development and testing teams, ensuring a shared understanding of project objectives and acceptance criteria. • Offered Scrum Master support during absences, facilitating sprint planning and daily stand-ups to maintain project momentum. • Coordinated closely with architects to identify system requirements and design scalable solutions, enhancing project alignment with technical capabilities and business goals. • Engaged with offshore teams to facilitate requirements gathering and implementation, leveraging time management skills to ensure project milestones were met efficiently. • Managed project documentation using Azure DevOps and SharePoint, streamlining collaboration and improving access to critical project materials. • Developed comprehensive user guides and training materials to support end-users and stakeholders, enhancing user adoption and satisfaction. • Created flow diagrams, state diagrams, and complex matrices to visualize processes and facilitate better understanding among stakeholders, driving informed decision-making.--
Sr. Business Analyst 10/2021 - 02/2024
TD Bank, Toronto, Ontario Canada
Industry: Banking and Finance
Worked on multiple projects related to regulatory reporting, regulatory changes, Data lifecycle management, COTS implementation for a Wealth solution
• Worked within a Scaled Agile Framework (SAFe) environment, ensuring project alignment with strategic objectives while meeting regulatory requirements. • Acted as Scrum Master, facilitating daily stand-ups, sprint planning, and retrospectives to enhance team collaboration and productivity on projects with strict timelines. • Engaged in Program Increment (PI) Planning to align team objectives with business goals, ensuring that all stakeholders were informed and involved in the planning process. • Managed user stories in JIRA and utilized Confluence for documentation and collaboration, applying Agile best practices to maintain transparency and traceability of requirements, thereby improving overall project effectiveness. • Led requirements elicitation sessions using diverse techniques to gather detailed insights from business users and Subject Matter Experts (SMEs), enhancing requirement clarity and reducing ambiguity. • Developed data mapping and data dictionary documentation to ensure a consistent understanding of data definitions and relationships across stakeholders, improving data quality and usability. • Conducted Fit-Gap analyses to identify system deficiencies and propose actionable solutions that aligned with business needs, enhancing overall system functionality. • Collaborated with testing teams to clarify requirements and provide necessary support during UAT, ensuring that deliverables met acceptance criteria and regulatory standards.--