Highlights:Vostochnaya Technica LLC - the official Caterpillar, Terex|O&K and Metso Minerals dealer for Western and Eastern Siberia, Yakutia and the Northern part of Russian Far East. Actual responsibilities: CRC Customer Support Manager: - I meet with the managers and specialists of the companies and tell them about existing products and our capacities. The main goal is to get across the message that CRC is a supplement to the values we offer. I also doing my previous responsibilities: to agree the specifications with the customers, control of the technicians' works, to supplying them with work clothes and tools, scheduling leaves for the staff, etc. Manager's responsibilities are not limited to organizing service and meeting with the customers only. There is an interior life of the team, with its problems like as to replacing tools, planning growing staff or explaining instructions, etc. The sphere of duties is very large.

Skills:Teamwork, professional, Russian language, 10 years experience work on Caterpillar Dealership., excellent knowledge of Caterpillar equipment

Goal:To find an interesting job, in accordance with existing skills, experience and education.

Membership:Purposefulness, punctuality, integrity, non-conflicts, I'm persistent. Consistent decision-making, communicability.

Certification:Courses Diesel Engine & Preventive Maintenance Electronic Engine Sensors, Control Logic, and Troubleshooting Diesel Engine Diagnostics Engines Repair, Overhaul and Salvage Procedures 3003 «Service software» Small and Medium Engine Fuel Systems Applied Failure Analysis I Applied Failure Analysis II Repair of special equipment for using materials Loctite / Teroson. "Finance for Non Finance managers" "Express training coaching manager competencies" 6 Sigma Green Belt Training 6 Sigma Green Belt Certification Contamination Control Consistency Training CAT REMAN UNIVERCITY

CRC Customer Support Manager 07/2014 - current
Vostochnaya Technica LLC, Novosibirsk, Novosibirsk Russia
Industry: Mining, Construction, Oil Gas equipment.
CRC Customer Support Manager
I meet with the managers and specialists of the companies and tell them about existing products and our capacities. The main goal is to get across the message that CRC is a supplement to the values we offer. I also doing my previous responsibilities: to agree the specifications with the customers, control of the technicians' works, to supplying them with work clothes and tools, scheduling leaves for the staff, etc. Manager's responsibilities are not limited to organizing service and meeting with the customers only. There is an interior life of the team, with its problems like as to replacing tools, planning growing staff or explaining instructions, etc. The sphere of duties is very large.--
CRC Supervisor 09/2010 - 06/2014
Vostochnaya Technica LLC, Novosibirsk, Novosibirsk United States
Industry: Mining, Construction, Oil Gas equipment.
CRC Supervisor
Management of work of the service center carrying out repairs of units and components of machine Caterpillar. Working out of the basic documentation connected with repairs and restoration of components of machine and the coordination with the customer. The subsequent control over execution of all process from dismantling and repair determination before delivery of the equipment to the customer and start in operation. Planning of work. Staff management. Consideration of policy warranty. Visiting the customers in the regions on a scheduled basis to discuss issues of repairs planning in the service center.--
Service-Technician 11/2004 - 08/2010
Vostochnaya Technica LLC, Novosibirsk, Novosibirsk United States
Industry: Mining, Construction, Oil Gas equipment.
Service-Technician, Engine Diagnostic - specialist
Technical support Caterpillar equipment/ Overhauls components.--

Krasnoyarsk Avtotransportny College 09/2000 - 06/2003
Krasnoyarsk, , Russia
Degree: Professional Degree
Major:Engine Mechanic
Krasnoyarsk Avtotransportny College (Faculty of maintenance and repair motor vehicles and engines)

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