Highlights:Highly skilled professional with a thirteen-year sound experience in the Auto Finance Industry with proven abilities in sales, marketing, operations and risk management. Proactive and enthusiastic leader, goal-oriented and customer-focused. Demonstrated success in developing businesses and building strong long-term dealer relationships. Able to work in adverse markets with successful adaptation to rapidly changing environments and high-pressure situations. Capable of building and leading high performance teams. Experience in strategic planning, market analysis and budgeting. Strong process improvement expertise, leading and driving cross-functional projects applying the PDCA methodology.

Skills:Sales, Automotive Finance, Credit Risk Management

Sales and Marketing Manager 02/2011 - current
Toyota Services de Venezuela, Caracas, Distrito Capital Venezuela
Industry: Automotive Finance Industry
Supervising national sales operations and ensuring achievement of sales goals established for the company’s products (financing plans to Toyota customers and dealers in Venezuela). Designing, executing sales and marketing budget/plan.
-Supervising national sales operations and ensuring achievement of sales goals established for the company’s products (financing plans to Toyota customers and dealers in Venezuela). -Designing, executing sales and marketing budget/plan. -Managing the company’s sales force. -Building very strong business relationships with the Toyota Group’s distributors and dealer network (Toyota, Toyota Industrial & Hino Motors). -Developing and delivering sales proposals/financial solutions to dealers. -New product development and roll out. -Building value for customers and increasing customer retention. -Creating incentive and reward programs for dealers. -Designing promotional campaigns. -Managing communications across all sales and marketing channels. -Monitoring automotive market and conducting competitive analysis. -Designing and implementing training programs for dealers’ sales staff. -Member of Credit Committee - Management team responsible for assessing dealers’ credit lines.--
Risk and Compliance Officer 05/2009 - 01/2011
Toyota Services de Venezuela, Caracas, Distrito Capital Venezuela
Industry: Automotive Finance Industry
Detecting business risks and developing appropriate mitigation actions. Ensuring compliance with the current legal framework for the company’s operations.
-Detecting business risks and developing appropriate mitigation actions. -Conducting risk and compliance assessments. -Lead the Risk Committee. -Monitoring key risk indicators (KRIs). -Coordinating projects for the development of an adequate risk management infrastructure. -Managing and monitoring portfolio credit risk. -Designing and tracking of retail credit scoring model. -Developing and maintaining policies and procedures to strengthen internal controls. -Ensuring compliance with the current legal framework for the company’s operations. -Supervising anti-money laundering operations and designing of annual operative plan. -Head of Anti-money Laundering Committee.--
Collections Supervisor 11/2008 - 04/2009
Toyota Services de Venezuela, Caracas, Distrito Capital Venezuela
Industry: Automotive Finance Industry
Managing the collection activities to ensure timely payment of retail customers.
-Managing the collection activities to ensure timely payment of retail customers. -Supervising the execution of retail business collection policy, procedures and strategies. -Supervising performance of external agencies responsible for managing 90+ DPD accounts.--
Credit Supervisor 03/2005 - 11/2008
Toyota Services de Venezuela, Caracas, Distrito Capital Venezuela
Industry: Automotive Finance Industry
Managing the Credit department and supervising the entire credit granting process.
-Managing the Credit department and supervising the entire credit granting process. -Assessment of the creditworthiness of potential customers. -Monitoring portfolio performance, as well as credit profile of existing and new customers. -Providing analytical support for the credit policy development. -Ensuring the quality of service provided to dealer network.--
Regional Sales Coordinator 06/2002 - 02/2005
Toyota Services de Venezuela, Caracas, Distrito Capital Venezuela
Industry: Automotive Finance Industry
Executing sales and marketing activities on designated territories to achieve agreed sales targets.
-Executing sales and marketing activities on designated territories to achieve agreed sales targets. -Establishing strong relationships with dealer principals, managers and sales teams. -Developing and delivering sales presentations. -Providing excellent dealer service. -Training dealer sales force.--
Commercial Banking Sales Executive - Dealer Sales Representative 10/2000 - 06/2002
BBVA Banco Provincial, Caracas, Distrito Capital Venezuela
Industry: Automotive Finance Industry
Promoting retail banking’s financial services within assigned portfolios to reach sales quotas. Providing sales support to auto dealerships.
-Promoting retail banking’s financial services within assigned portfolios to reach sales quotas. -Providing personal service and sales support to auto dealerships. -Maintaining relationships with existing clients and identifying potential customers.--

Universidad Bicentenaria de Aragua 11/1993 - 11/1998
Maracay, Aragua, Venezuela
Degree: Bachelor's Degree
Major:Business Administration
Career of 5 years.

Alejandro Moros Auto Finance Industry