Highlights:Results-driven Business Analyst with 12+ years of experience in data analysis, process improvement, and SQL development and management. Proven track record of successfully managing project lifecycles from inception to deployment using Kanban and Agile methodologies, leveraging JIRA and DMAIC framework to ensure timely delivery and process efficiency. Skilled in facilitating cross-functional collaboration using the RACI matrix tool, ensuring alignment on business requirements and technical specifications. Proficient in designing and optimizing databases using Visio process mapping, developing complex SQL queries, and ensuring data integrity through data validation and verification. Adept at applying Lean Six Sigma tools like Root Cause Analysis (5-Whys) and Fishbone Diagrams to drive business growth through data-driven insights, process optimization, and innovative solutions.

Skills:Agile Methodologies, Lean Six Sigma, T-SQL, SSIS ETL, JIRA, Confluence, Power BI

Goal:Seeking a role to utilize my expertise in driving business excellence through continuous improvement and sustainable results.

Certification:Disciplined Agile Scrum Master PG Program in Lean Six Sigma Lean Management Agile Scrum Foundation

Associate Business Analyst 01/2022 - current
Ares Operations India LLP, Mumbai, Maharashtra India
Industry: IT
Business Analayst
• Gathering client requirements to drive project success using Process Improvement Strategy (VSM) and RACI Matrix for clear team representation • Planning and delivering project plans using the JIRA Kanban Board for timely delivery • Designing process workflows using Visio Process Mapping to enhance operational efficiency • Presenting business cases for new application requirements in ARB calls • Optimising database queries using MS SQL for better performance as part of the Continuous Improvement Plan (Kaizen) • Leading root cause analysis and problem-solving using 5-Whys and Cause-and-Effect Analysis, recommending improvement plans with cross-functional teams • Designing comprehensive Test Plans to minimise errors (Poka-yoke) and ensure quality assurance and compliance • Maintaining up-to-date Control Plan documentation in Confluence, facilitating knowledge sharing and reuse--
Senior Specialist – Product Development 04/2017 - 12/2021
Linedata Services, Mumbai, Maharashtra India
Industry: IT
Database Management and Maintenance
• Worked on a Feed configuration that contains a set of queries to import a raw file from the Client and to consume in the MS SQL database which the users of an Operations team use as a part of reconciliations and reports. • Designed a Control Plan documentation for a new configuration of onboarding clients. • Coordinated with the development team to identify process improvement opportunities via Value Stream Mapping and plan the improvement steps using the Kaizen methodology. • Worked on the Development of an Implementation timeline based on client requirements using the iterative approach by maintaining the activities in the Kanban Board. • Monitored the team members’ work using the RACI Matrix and prioritised their tasks according to the Project objectives. • Also, worked on the Active Batch tool to automate the file-loading process.--
Associate Consultant 06/2015 - 04/2017
Nexgen Technology Services, Mumbai, Maharashtra India
Industry: IT
Assistant Project Manager
• Developed and optimized the SSIS packages and SQL queries as per the requirement by following the iterative development approach using the Kanban Board. • Also, worked on weekly data loading of client data using SQL and SSIS. • Worked on the maintenance of daily and weekly project reports using SQL database. • Developed training materials for project members.--
Senior Software Engineer 05/2012 - 05/2015
Capgemini India Pvt. Ltd., Mumbai, Maharashtra India
Industry: IT
SQL and SSIS Developer
• Designed and developed an SSIS package, and worked on MS SQL Server to develop Stored Procedures and functions related to the SSIS. • Also, worked on a Query optimisation in stored procedures for smooth working of packages. • Helped the Manager in preparing Operational and Project reports.--
Application Support Engineer 02/2011 - 10/2011
Omnitech InfoSolutions Ltd., Mumbai, Maharashtra India
Industry: IT
Support Analyst
• Resolved the errors logged by the users, using the SQL Server queries. • Created the test cases for a new software version and contributed to manual testing.--

University of Mumbai 07/2007 - 03/2011
Mumbai, Maharashtra, India
Degree: Bachelor's Degree
Major:Information Technology
Bachelor of Science in IT

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