Kolkata, West Bengal, India
Phone: xxx-xxx-xxxx
Email: xxx@xxxx.xxx
Looking For: Software Engineer, Level 3 Technical Support Engineer
Occupation: IT and Math
Degree: Bachelor's Degree
Career Level: Experienced
Languages: English
Highlights:Excellent knowledge of Supply Chain Workflow
Skills:.NET, C#, SQL, Agile, XML, API, REST, Web API, CI/CD
Goal:To learn new technology and work with awesome people and take my career to a next level
Software Engineer 02/2022 - current
Bottomline Technologies, Bengaluru, Karnataka India
Industry: Information Technology
Working as a CAGS Solutions provider to enhance, develop and manage features of products that provide US Banking Solutions.
• Worked as a CAGS Solutions Developer for US Banking Product Features Development and Maintenance.
• Worked with technologies like ASP.NET, .NET APIs and Web Services for clean and dynamic coding in C# and using ReadyAPI for SOAP testing, API testing.
• Followed latest SLDC techniques like Agile (Scrum), CI/CD (basic) through tools like JIRA,
Confluence, etc. to work in Sprint stories, Regression Testing, and Time-Tracking.
• Worked with Version Control tools like Git, BitBucket and basic understanding of CI/CD tools like Jenkins.--
Associate - Retail Projects 09/2018 - 01/2022
Cognizant, Kolkata, West Bengal India
Industry: Information Technology
Worked as a .NET Developer cum Level-3 Technical Production Support Analyst for Nike: Converse Store Support
• Worked extensively in MS-SQL Server (2008-15) for writing complex SQL scripts, stored procedures, manage SSIS jobs, data analysis and management.
• Worked within SDLC techniques like Agile (Scrum), Iterative Waterfall and Spiral.
• Used tools like ServiceNow, PagerDuty, JIRA for Incident, Change and Problem Management.
• Worked as a L3 Production Support Analyst to handle technical flow and data related issues with Aptos POS, Merchandising, Sales Audit, PredictSpring POS and CMS, End-to-End Supply Chain Management.
• Worked with tools like VMWare Horizon, VNC Viewer for Hardware/Software Installation/Refresh Projects.
• Worked with New/Junior team members to provide them training, relevant assignments and feedback post assignment completion.--
Maulana Abul Kalam Azad University of Technology 09/2014 - 07/2018
Durgapur, West Bengal, India
Degree: Bachelor's Degree
Major:Information Technology Engineering
GPA: 7.8