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Aashir Iftikhar Khan

Lahore Punjab, Pakistan

Phone: xxx-xxx-xxxx

Email: xxx@xxxx.xxx



  • Looking For: Client Operations, Project Coordinator

  • Occupation: Management

  • Degree: Bachelor's Degree

  • Career Level: Experienced

  • Languages: English (fluent, native), Urdu (fluent, native)

Career Information:

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Highlights:Closed B2B sales for my current employer and managed the client account and product delivery for FIFA Qatar 2022, Bain & Company APAC Region, Nestle AOA Zone, and others. Responsible for closing the largest single sale at employer organization.

Skills:Project Coordinator, B2B Sales, Client Success, Key Account


Experiences:

Client Operations & Sales Manage 08/2019 - current
The Talent Games, Karachi, Sindh Pakistan
Industry: HR Technology
Driving Innovation through custom game creation for clients keeping in mind their competency frameworks & cultural values Strategic Leadership skills for leading and developing key resources for the Sales & Client Operations departments. Excellent Relationship Skills deployed to influence cross functional stakeholders and establish strong client relations. Led by example and brought outcome focused improvements
- Identifying quality leads and establishing potential clientele - Converting introductory conversations from demos to proposals to signed clients (NEW BUSINESS OF OVER 260,000 USD, including FIFA Qatar 2022, Bain & Company) - Developing customer relationships that promote satisfaction, retention and loyalty (MANAGING CLIENTS WORTH 325,000 USD this year only) - Key clients include Bain & Company APAC Region, FIFA Qatar World Cup 2022, & Nestle AOA Zone. - Managing renewals, check-ins and product demonstrations - Maintaining and expanding relationships with assigned channel partners (LEAD POC FOR PARTNERSHIPS) - Evaluating needs, responding to requests and assisting with sales and marketing activities - Collating feedback and data from customers to identify best practices - Assisting customers to best utilise the software based on their own specific needs - Leading ATS custom integrations between company's platform and client systems - Working alongside other team members to ensure a high quality of service is delivered to all clients and prospects - Working with CRMs to maintain accurate records of all customer details, dialogue and sales opportunities. - Working closely with all operations development teams to assist in tailoring the best solution for each client - Delivering solutions within timelines and ensuring customer satisfaction - Managing teams and ensuring completion of targets and goals for Business Development - Managing teams and ensuring completion of targets and goals for Operations & Client Management - Training and developing resources - Creating and executing strategies for business development and performance enhancement--

Education:

Aitchison College 09/2000 - 05/2012
Lahore, Punjab, Pakistan
Degree: High School Or Below
Major:Physical Sciences
Completed O and A Levels (British system) education in English language, majoring in Sciences and Math, with minor in French for Junior & Sophomore Years (O Level)


University of London 08/2015 - 05/2018
, , Pakistan
Degree: Bachelor's Degree
Major:Business & Management
University of London International Program provided a platform for distance learning with an accredited teaching partner. The program I was enrolled in, was designed and assessed by London School of Economics. I achieved a grade of 2:1 (merit) upon my graduation.

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Aashir Iftikhar Khan B2B Sales, Client Success



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