Highlights:As a biomedical engineer with a Bachelor of Technology degree in Medical Engineering, I have gained significant experience in the maintenance, repair, and troubleshooting of medical equipment. I have also developed strong technical sales and marketing skills and have experience in providing excellent customer service to clients and customers. Through my work as a technical sales, support, and service engineer, I have demonstrated my ability to develop strong relationships with customers, complement sales and marketing efforts, and advocate for a superior customer service experience.

Skills:

Goal:To apply my skills and knowledge in biomedical engineering to a challenging and dynamic position that will allow me to contribute to the development and maintenance of medical equipment, while continuing to learn and grow in this field.

Technical Sales and Support Engineer 01/2022 - current
Lued (A) Chemicals Limited, Nairobi,, Kenya Kenya
Industry: Medical Equipment Supplies and Distribution
As a Technical Sales, Support & Service Engineer at LUED.A. Chemicals Ltd, my job responsibilities include managing the sales and service of medical equipment, preparing and submitting tenders and quotations, sourcing and evaluating new products, overseeing the installation and commissioning of medical equipment, providing post-sales service and support to clients, developing and implementing marketing strategies, maintaining accurate documentation, and managing a team of technicians and service personnel.
As a Technical Sales, Support & Service Engineer at LUED.A. Chemicals Ltd, I have been responsible for various job responsibilities, including: Sales and Service: I manage the sales and service of medical equipment, which includes reaching out to potential clients, conducting product demonstrations, negotiating deals, and ensuring customer satisfaction. Tenders and Quotations: I prepare and submit tenders and quotations in response to requests from potential clients. This involves analyzing client requirements, preparing detailed proposals, and presenting them to clients. Product Sourcing: I am responsible for sourcing and evaluating new products that can be added to the company's portfolio. This involves researching potential suppliers, evaluating product quality and pricing, and negotiating deals. Installation and Commissioning: I oversee and Conduct the installation and commissioning of medical equipment at client sites. This involves coordinating with the installation team, ensuring compliance with safety standards, and providing training to clients on how to use the equipment. Servicing: I provide post-sales service and support to clients, which may include troubleshooting technical issues, providing maintenance and repair services, and coordinating with other teams to ensure timely resolution of issues. Marketing: I develop and implement marketing strategies to promote the company's products and services. This may include conducting market research, organizing events and exhibitions, and developing marketing collaterals. Documentation: I maintain accurate and up-to-date documentation of all sales and service activities, including client interactions, sales and service reports, and other relevant data. Team Management: I manage a team of technicians and service personnel, ensuring that they are properly trained, motivated, and equipped to provide high-quality service to clients.--

Khasoko Boys High School 01/2013 - 10/2016
Bungoma, Kenya, Kenya
Degree: High School Or Below
Major:High school
Minor:High school
2013-2016: High school student at Khasoko Boys High school in Bungoma County, did my KCSE, Kenya Certificate of Secondary Education, and got a mean grade of B plain with aggregate point 60, performing as follows; ENGLISH C+; KISWAHILI C+; MATHEMATICS B; BIOLOGY C+; PHYSICS A-; CHEMISTRY B; GEOGRAPHY B+; AGRICULTURE C+.

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