Highlights:Operations Manager/new store opening Moneks trading • Moscow, Russia 10/2006 - 07/2022 Store Handover includes comments and notes for the contractor. At least I get the site without any construction defects. All stores were completed by trade equipment from Equipment company(UK,China,Bahrein) or local suppliers. During the store opening process I used brand standards, Equipment catalogs. Adaption of projects to local law and architect standards. The process of opening with cooperation of head office teams in the UK and UAE. Usually I work as an one team with departments - operations, buyers, construction, account and security. For the best result I used online chat, photo and video report of construction works. Store renovation process. I manage a new design, trade equipment ordering. I controlled all the processes from closing to opening. I care about brand standards, store features, merchandising collections. I used not only stores opening but operations activity too. My responsibilities included recruiting employees, visual merchandising. Every month the stores received from me adapted Merchandise Catalogue. I translated it from English and gave a recommendation to the staff. *TM"Claire's"(accessories shop) 2006-2012 opened 22 stores in different cities. Head office «Alshaya group» UAE. *TM "Mothercare"(for children and mothers). 2012-2022 more 100 stores in Russia and Kazakhstan. Head office «Alshaya group» UAE and «Mothercare» UK. Completed some financial analyses for new sites, including cost-benefit analyses. Designed and implemented a system of training and development for staff, for equipment using. Managing the Optimization process of construction expenses. Decreased new stores opening expenses by 30% through the manufacturing of local trade equipment instead of importing, detailed tender system. Participation in a new concept equipment issue. The quality is on the high level. The stores looks very presentable and feedback are positive. • Trade equipment developing *Searching suppliers at the local market suppliers of trade equipment. *Development of new drawings, adaptation to operational activities. Improvement of the design, search for new materials. *More than 50 stores “Mothercare” were opened in a new concept equipment by local suppliers. *Controlling of all processes from drawing to production, to store installation and further operation of the equipment. Provide tenders processes for equipment production. • Projects *E-catalogue of trade equipment was launched into Skill cup application. It is a learning material about using branded retail equipment. This document has been used for store staff and OPS managers. *Participation in annual inventory of equipment for stock controlling. Activities UK “Mothercare” annual Conference in 2016. Achievements More than 100 stores Mothercare was opened in Russia and Kazakhstan. 90% stores were opened in time, in full complectation.

Skills:sales assistant, operating manager, administrator, receptionist, service staff, store manager assistant

Goal:sales assistant, store manager assistant, OPS manager, online stores managing, store staff first level.

Individual Enterprenuer 08/2022 - current
IE Natalya Gruzdeva, Tbilisi, Tbilisi Georgia
Industry: Online store
Online shop "The Baby", Georgia (country). The goods for newborns and pregnant women.
Managing the operations of online shop "The Baby," specializing in newborn and maternity products. Recognized for adeptly overseeing both offline and online retail channels, with a comprehensive assortment of over 100 SKU. Experienced in harnessing the potential of local marketplaces such as Wolt, Gezone.ge, and Extra.ge. Adept at delivering exceptional customer experiences, driving sales growth, and implementing strategic initiatives to enhance operational efficiency. Proficient in drop-shipping sales.--
New stores opening manager 10/2006 - 07/2022
Moneks trading LTD, Moscow, Moscow Russia
Industry: Retail
Position: New store opening manager of retail stores TM "Mothercare" in franschise branch in Moscow (Russia/Kazakhstan).
New stores opening. 2012-2022 was opened more 50 stores in Russia and Kazakhstan. Shops for childrends and mothers. Duties: *stores design managing and confirmation. *Construction tenders managing. *Trade equipment importing from Kuweit, China and UK. Local Trade equipment manufacturing. *Store handover by brands standarts. *Financial analysis of opening expencies. *Managing of Optimization process of construction expencies.--
Store manager 10/2002 - 10/2005
Eurojeans, Moscow, Moscow Russia
Industry: Retail
Store manager of casual wear, denim store. Responsable for 2 branches, 30 and 15 sqm.
Responsible for sales of casual fashion shop. Operations duties at retail store. Staff training and controlling. Financial analysis, increase and development shop sale. Lost prevention activities Stock of goods controlling, pre-ordering of collection.--

Law academy 09/1992 - 05/1996
Moscow, Moscow, Russia
Degree: Associate's Degree
Major:lawyer
Law academy in Moscow, Russia. Majors - jurisprudence,civil Lawyer.

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